We are looking for a Business Analyst who will be the vital link between our information technology Team and our business stakeholders (internal and external) by supporting and ensuring the successful completion of analytical, building, testing, and deployment of our software product’s features.

The Business Analyst shall make use of functional, analytical, and problem-solving skills to analyze requirements, and data and propose solutions.

Responsibilities

·        Participate in the definition of configuration specifications and business analysis requirements.

·        Write/ execute test cases.

·        Report on common sources of technical issues or questions and make recommendations to the product team at all phases of product implementation.

·        Communicate key insights and findings to the product team with a view to improving product features and processes.

·        Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer.

·        Work in partnership with project managers during projects and may be required to act as a project manager for specific assignments.

·        Own and develop relationships with internal and external stakeholders, collaborating with them to reach project objectives.

·        May be required to provide end-user training on product features.

Profile

·        Minimum 5 years of experience working as a Business Analyst or on software implementation projects or equivalent related fields.

·        Well-organized and able to work independently and under pressure.

·        The candidate should be a willing learner and up to date on the latest airline and technology changes.

·        Real experience in project delivery (Airline Experience is a plus).

·        A degree in IT or an equivalent related field is a plus.

What do we offer? 

·        Health Benefits; Company Doctor, Health Insurance

·        Pension contribution for your retirement

·        Flexible working schedules

·        Possibility to work remotely

·        Best of all..CAREER GROWTH!!

The Management reserves the right to call only successful candidates for interview or not to make any appointment.

The Security Compliance Executive/ Lead will assist the Compliance Manager in the process of certification and recertification of services against different international standards, mainly ISO 27001 standards, in ensuring compliance to PCI DSS requirements; in maintaining Management Systems to ensure quality of service to customers, alignment of the services to the best practices of the industry and continual improvement of the methods and processes.

RESPONSIBILITIES:

·        Monitor and measure the performance of the information security management system and quality management system

·        Work towards the implementation and certification processes of activities based on ISO 27001 standards, among other standards

·        Assist in maintaining compliance to PCI DSS requirement

·        Verify conformity with the standard requirements and bring corrections/corrective actions when required

·        Write and update documentation as appropriate.

·        Coordinate and Follow up on external audits

·        Plan, Organise and Perform internal audits

·        Follow up on corrective actions

·        Report on the performance of the information security management system to the Management

·        Create awareness on information security and quality/compliance matters to staff

·        Perform presentations on information security at Maureva

·        Conduct training for staff

·        Provide information to customers on information security and quality/compliance as and when required

·        Provide input to the commercial department for all information security and quality/compliance matters (web site, contracts, SLAs for In-house and BPO customers…)

·        Assist in the operational activities of the Compliance Department

·        Drive the planning of the ongoing tasks handled by the Compliance Department in close collaboration with Maureva concerned departments

·        Coordinate general organizational projects

PROFILE AND SKILLS:

·        Bachelor’s degree in Information Technology/Information System/Computer Science

·        At least 5 years of relevant work experience

·        Knowledge in ISO 27001 standard is required

·        Knowledge in ISO 9001 standard; PCI: DSS; ISAE 3402/SSAE 18 is an Advantage

·        Communication, interpersonal, problem solving and organisation skills

What do we offer? 

·        Health Benefits; Company Doctor, Health Insurance

·        Pension contribution for your retirement

·        Flexible working schedules

·        Possibility to work remotely

·        Best of all..CAREER GROWTH!!

The Management reserves the right to call only successful candidates for interview or not to make any appointment.

The job incumbent will be responsible to maintain and update public tariffs (Airline-industry specific) in the master data of our Cost Control Tool.

Key Responsibilities

• Perform cost control activities (e.g. capturing supplier invoices, performing cost reconciliation, forecasting expenditure, etc..) on our cost control tool for Maureva’s Clients and may help the product management team with implementation projects as and when required.
• Ensure the  resolution  of  any tickets raised  on  our CRM  tool  within  the agreed  timelines and  manage  the  client  expectations  in  relation  to  such  requests in case  of  delays  or  need  for  in-depth  analysis.
• Follow up with the respective stakeholder if a ticket is branched out for resolution.
• Perform proper cost classification by cost type.
• Execute transactions with minimal direction, analysis and retrieve information from the group-specific system.
• Respond to information requests by searching and escalating to the supervisor as appropriate.
• File, archive, and retrieve documents using filing standards.
• Produce standard correspondence by following existing templates.
• Conduct data verification; audit own data entry for accuracy and make required corrections.
• Become a subject matter expert for complex processes or sub-processes.
• May serve as a technical and functional resource or super  user  to  other  team members.
• Participate in process improvement initiatives or special projects as assigned.
• Meet established goals and objectives for client deliverable.

Profile

• HSC, Diploma in a related field or certificates in IATA along with at least 1 year of relevant work experience
• An eye for detail and the ability to maintain high standards of quality
• Excellent communication skills – both written and spoken
• Strong analytical skills and efficient planning skills
• Team player
• Proficient in MS Office

What do we offer?

• Be part of a growing company providing Software and Service Solutions for airlines from Mauritius for more than 18 years.
• Health Benefits; Company Doctor, Health Insurance
• Pension contribution for your retirement
• Best of all… CAREER GROWTH!!

Working Days & Hours:

• Working days: Monday – Friday
• Normal working hours: 08:00 – 17:00

** May be required to work on a flexible schedule (flexitime)

The Management reserves the right to call only successful candidates for an interview or not to make any appointment.

We are looking for

A talented and passionate backend developer to work on Maureva-owned application. You’ll work with our team of developers to build, improve and maintain our applications built using web technologies and cloud technologies.

Why this job is important 

Maureva build web-based application used by airline companies all around the world. You will join the cross-functional team and iteratively introduce new features and improvements, optimize performances, fix bugs and security issues  

What you’ll learn 

You will learn how to build and deploy a distributed system on the cloud. You will continuously learn new technologies and keep with the high pace of our industry, without feeling like you’re stuck on old and boring stuff. 

What you’ll do 

You’ll improve the image and the perception of our products. You’ll be asked to organize your time, plan your work, respect deadlines. 

 PROFILE AND SKILLS

• Degree in Computer Science or equivalent
• At least 3 years’ experience in a similar role
• Essential production experience with: Java/Kotlin,SpringBoot,JPA,SQL databases,Creating and consuming REST API, Automatic testing 
• Desirable production experience with: Vaadin, AWS, Docker 

What do we offer?  

• Work in our software development team.  
• Be part of a growing company providing software solutions for airlines from Mauritius for more than 18 years.  
• Continuous learning! Acquire in-depth knowledge through Udemy for business. Your license is fully paid for by Maureva. 
• Health Benefits; Company Doctor, Health Insurance 
• Pension contribution for your retirement  
• Flexible working schedules  
• Possibility to work remotely  
• Best of all..CAREER GROWTH!!  

The Management reserves the right to call only successful candidates for interview or not to make any appointment

The Business Intelligence (BI) software developer will be responsible for the development, deployment and maintenance of Maureva’s Airline Business Intelligence Solutions and/or BI tools and interfaces. 

With a strong interest in the airline business and passion for data analytics, the BI software developer shall be involved in the requirements phase, propose solutions with a technical assessment in mind and implement highly effective dashboards. 

RESPONSIBILITIES

Software Analysis, Development  & Maintenance 

• Data source & Data warehouse development 
• Data analysis of sources of data and functional requirements 
• Participate in Data warehouse design and maintenance 
• Design and develop ETL processes using Talend Integration tool 
• Creating highly efficient data sources propriety to Business Intelligence platform being used by the organisation and taking into consideration database server DWH design as well as functional requirements to meet reporting requirements. 
• Elaborating complex SQL queries for building high quality Data Sources 
• Implement/Adhere to development & maintenance standards  
• Involved in the development/enhancement of  initial statistical data generation process of Maureva’s applications that will feed data warehouse. 

Analysis and Development of data visualisations 

• Transform Business requirements into technical requirements, propose technically feasible data visualisations
• Liaise with Business Analyst regarding functional requirements and technical feasibility 
• Liaise with other IT Business units regarding different sources of data from different applications 
• Development, deployment and maintenance of dashboards using the organization’s BI technologies and its recommended best practices
• Development and maintenance of Statistical Reports where applicable 

Application development 

• Development, enhancement & Maintenance of Maureva’s Analytics Solution- Matis Portal using Java Technologies 
• Java development, enhancement and maintenance of automated solutions for recurrent reporting (Daily/Weekly/Monthly) using Java Technologies 
• Development of Orchestration Solution for end-to-end Centralized data integration, data source refresh and quality control 
• Automation: Tableau API development for Embedded Tableau and other functions which can be automated. 
• Research and Development on Tableau / ETL  

System Implementation 

• Installation and Configuration of BI tools /application /ETL [Text Wrapping Break] (Tableau Server configuration/matis portal configurations/ Talend jobs configuration and scheduling/ subscription configuration) 
• Deployment of Maureva Analytics Application components [Text Wrapping Break] (Data sources,dashboards, Maureva analytics application) 
• Database configurations /Data warehouse 
• End-to-end monitoring of ETL and automated data flow integration and data source refresh 
• Participate in presentation of dashboards 

Production Support

• Provide timely end-user support on deployed solutions: bug-related and data anomalies  

Documentation 

• Technical documentation of different processes/development (versionning etc) 
• Documentation of Data sources (Dimensions and Measures) 
• Documentation – System implementation and configurations  

PROFILE AND SKILLS

• Degree in Computer Science or equivalent
• At least 3-5 years’ experience in a similar role
• Experience with BI Tools (Tableau and Talend)
• Experience with data modelling / ETL / data analysis

The Management reserves the right to call only successful candidates for interview or not to make any appointment.

RESPONSIBILITIES

• Analyze and reconcile sales and refunds with airline reports.
• Process airline documents as per IATA Rules and Regulations.
• Capture, cross-check invoices, and process invoices.
• Initiate correspondences to other airlines for uplifted and rejected documents.
• Submit billings via the appropriate governing body.
• Generate and analyze airline statistics and reports as per customer requirements.
• Perform any additional cognate duties.

PROFILE

• Holder of IATA certifications or any related qualifications.
• Previous experience in the aviation industry is a definite advantage (Ticketing, booking, cargo, and freight management, etc)
• Able to understand and effectively deal with changes in business needs as they arise.
• A great eye for detail and the ability to maintain high standards of quality.
• Fluency in French and English.
• A third language would be a definite advantage (German, Spanish, Portuguese, Russian or Mandarin).
• Knowledge and experience in IT tools.