Life at Maureva

JOB SUMMARY:

The Business Analyst – Airline Analytics is the functional link between our airline customers and our internal product, data-engineering teams. You will translate Airlines business needs into clear requirements, steer dashboard design and champion user adoption. The role is highly client-facing: you will run discovery workshops, deliver solution demos, host follow-up calls and support our Commercial team during pre-sales engagements. The business analyst shall develop, implement, and maintain forecasting models, in collaboration with data engineers to predict future trends and outcomes.

KEY RESPONSIBILITIES:

Requirements & KPI Design

• Lead workshops with airline’s revenue management, pricing, commercial, finance, flight operations and cost control teams.
• Translate business needs into detailed requirements and KPI.

Client Demos & Pre-Sales Support

• Build and deliver compelling product demos and proof-of-concepts.
• Partner with Commercial on proposals, RFP responses and value-case storytelling (i.e., clearly explaining how our analytics will boost revenue, cut costs or improve operations).

Data Modelling & Integration

• Work with data engineers by defining data source requirements and contribute to the implementation of data models into a governed analytics layer.

Partnering on Forecasting & Advanced Analytics

• Collaborate with data engineering teams to define requirements, supply domain context, validate outputs and embed forecasting or optimization models into the analytics workflow.

Dashboard Development & Insight Storytelling

• Design intuitive dashboards and executive summaries that drive revenue and operational actions; iterate based on user feedback.

Testing & Quality Assurance

• Perform exhaustive tests and quality checks to guarantee data accuracy and reliability pre-production.

Implementation, Documentation, Training & Change Management

• Plan roll-outs, run UAT sessions, develop user-friendly documentation, train end-users and champion adoption.
• Maintain up-to-date technical and commercial product documentation.

Post-Go-Live Support & Continuous Improvement

• Serve as a functional point of contact; triage tickets, monitor data quality and propose enhancements within a 24/7 operations context.

QUALIFICATIONS & SKILLS

Education

Bachelor’s in Data Science, Aviation, Engineering, Economics or related field.

Experience

3–5 years in Analytics/BI

2+ years’ Experience in the Airline, Air Transport or Travel Industry is mandatory

Client Engagement

Proven track record of running discovery workshops, delivering demos and supporting pre-sales or consulting engagements.

Technical

Proficiency in one or more dashboarding tools (e.g., Power BI, Tableau); familiarity with Python or R is a plus.

Domain Knowledge

Deep understanding of airline metrics and ability to interpret & analyze industry/provider specific structured data sources (Booking Inventory data, Competitive Intelligence Data, Flight Schedules, Cost Hypothesis, Budgeted Data, Departure Control System Messages, Ancillary Revenues etc.)

Collaboration

Comfortable working hand-in-hand with data engineers to bring models into production.

Stakeholder Communication

Able to present insights and technical concepts clearly to both business and technical audiences. Excellent communication skills — both verbal and written — in English and French

Willingness to travel occasionally

Reference Number :

Closing Date : 31/07/2025

Country : Mauritius

Are you passionate about aviation, detail-oriented, and looking for a flexible part-time role that fits around your studies or personal commitments? We’ve got the perfect opportunity for you! At Maureva, we support over 50 international airlines with high-quality revenue accounting services—and now we’re hiring part-time team members to help us keep flying high.

🌟 Who Can Apply?

This position is ideal for students, parents, individuals with other obligations, or those seeking a proper work-life balance and who are unable to commit to a full-time job but want to grow professionally or gain experience.

🛠️ Roles & Responsibilities

🔹 Data Collection & Storage

• Verify reception of sales and operational data from airline clients
• Upload and monitor files in the system
• Flag anomalies and notify customers accordingly
• Maintain proper filing and secure data storage

🔹 Data Input

• Update master references based on requirements
• Process sales records using internal quality tools
• Handle invoices from other airlines in line with IATA standards
• Process uplifted and no-show documents using flight reports and DCS messages

🔹 Data Processing

• Reconcile sales and refunds with airline and external reports
• Analyze and audit transactions to correct anomalies
• Process documents per IATA rules and initiate correspondences for uplifted/rejected records
• Submit billings to appropriate governing bodies

🔹 Quality Control

• Detect, log, and correct errors through defined procedures
• Take prompt corrective actions where needed

🔹 Reporting

• Generate and analyze airline statistical and financial reports
• Provide reports based on customer needs+

✨ What We Offer

• Part-time role (minimum 24 hrs/week), flexible scheduling within office hours (08:00 – 17:00)
• A chance to gain hands-on professional experience in the industry
• A dynamic and friendly work environment
• Opportunity to grow within an international business context

✅ What You’ll Need

• Minimum Higher School Certificate
• Good working knowledge of IT tools and systems
• Excellent attention to detail and quality standards
• Fluency in French and English(both spoken and written)
• Prior experience in aviation (ticketing, cargo, bookings, etc.) is an added advantage
• Must be a Mauritian resident

Reference Number :

Closing Date : 31/08/2025

Country : Mauritius

JOB DESCRIPTION

A Revenue Accounting Officer (RAO) is responsible for processing airline revenue, which involves data collection, reconciliation, auditing and interline billing.

DATA-COLLECTION & STORAGE

Verify the reception of data.

Monitor that all files received are uploaded in the system.

Notify the reception of data and anomalies to the customer.

Maintain proper filing and data storage.

DATA INPUT

Update master references as and when required and as per defined requirements.

Process sales records using internal quality tools and ensure anomalies are notified in due time to the customer.

Process invoices received from other airlines with IATA reports.

Process uplifted/NoShow documents with flight operations report and Departure Control System messages.

DATA PROCESSING

Reconcile sales and refund figures with airline or any other external reports.

Process own and other airline documents as per IATA Rules and Regulations.

Analyze and audit sales/refunds and take appropriate actions to correct anomalies.

Process invoices and initiate correspondences to other airlines for uplifted and rejected documents within set deadlines.

Submit billings via appropriate governing body.

QUALITY CONTROL

Correct and log errors through established procedures.

Take corrective actions for errors detected.

REPORTING

Generate and analyze airline statistical reports and any other reports as per customer requirements.

REQUIREMENTS

Reference Number :

Closing Date : 31/03/2025

Country : Mauritius